Being aware of the importance of security for you, your leadership and the participants in the conference you are preparing, we share your concern in providing a safe environment where you will be able to welcome your delegates and perform your work uninterrupted. To this end, we ensure that our personnel is highly trained and prepared in case of disasters and emergency response procedures.
Greek law prohibits the employment of armed guards by a Private Security Service Provider. Therefore prevention is better than cure.
Security service providers refer to their employees as security contractors. The services and training of their personnel are typically similar to government security, the army, the police, but usually on a smaller scale.
The mission of a Private Security Services Provider is to soothe the clients’ concerns about the security level of a large conference venue, providing them with excellent service and demonstrating the high-expertise and thorough training of its executives.
The keys to success in this area are:
- We listen carefully to our clients’ concerns and goals to create personalized security “bundles”.
- We know and understand exactly what the client does not know. In our discussion with the client, we bring on the table our know-how on security, as well as our knowledge of the legal regulations applying in the process, and the responsibility of our company.
- We denote and demonstrate the training of our personnel, which is streamlined and continuous on a daily basis, as well as the certifications awarded to our company.
- Finally, we monitor the quality of the security services provided so that we can offer full quality assurance.
The responsibilities of a Private Security Services Provider for the security of conference venues are:
- The physical and procedural security of public areas as well as areas where unauthorized access is not permitted. The uninterrupted course of the conference during entry-commencement, and throughout the conference should be ensured, as well as during the exit and conclusion.
- To discuss the procedures to be followed in a case of emergency, to locate and draw evacuation routes and to assess and calculate any potential risk that may disrupt the smooth operation of the conference.
- The security of all free-access areas, including elements such as security operations, unlocking all areas accessible to the public on the day of the event, supporting and assisting people with special needs, control of potential hazards, emergency procedures, the decrease and report of any thefts and losses, and referring those who wish to file a complaint to the local police service.
- To develop and manage the security plan of the conference venue.
- All available or prospective information that may affect the successful and safe conduct of the conference must be taken into account. This includes, but is not limited to, past events, information reports, expected turnout and control line, continuous assessment of the situation and adaptation of the security plan according to circumstances, access control and authentication, personnel deployment and general security in the area.
- To ensuring that the Security Service personnel have all the credentials and certifications required to guard large conference venues.
- To ascertain integrated training, proper behavior appropriate to the occasion, uniform standards, professionalism and compliance with the legal requirements of all available personnel that will be responsible for the security of the area.
- Effective control of the crowd and the queue line.
- Controlling the opening and closing of gates where goods for the conference are delivered.
- Direct contact with the First Aid Station for any medical emergency, emergency situation report or perceived injuries or losses.
- To prevent any unauthorized entry in the premises of the conference.
- To train all security personnel to assist people with special needs so that they have full access to the conference facilities.
- To ensure that all journalists, photographers and cameramen will comply with the security plan implemented at the conference venue without any objection. Security personnel should also be informed of the appropriate manner to handle any unfortunate incidents, such as brawls, reactions, and more.
- To collaborate with local police departments regarding the scheduled event at the conference venue, so that they will assist with their presence, even if only indirectly. The venue security chief should also brief the local police department in order to be able to intervene if any incident occurs beyond the limits of legitimacy.
- 24-hour camera surveillance of all areas of authorized and non-authorized access of the conference venue is the only way to prevent any problems that may affect the event. Surveillance should be done using monitors, in an area with authorized access, in coordination with the conference venue staff and with the executive or substantial assistance of the security personnel of the Security Services Provider.
- 24-hour surveillance of the surrounding parking areas or underneath the conference venue, if needed, is vital to prevent possible terrorist attacks, private property destruction, and theft.
- One of the responsibilities of the Private Security Services Provider is the briefing of the local Fire Station for the event (conference) as well as the development of an evacuation plan of the conference venue in case of fire.
- Manning a 24-hours a day outdoor foot patrol, as well as a motor-patrol (around the conference venue), to inspect for possible damage, unlocked doors, suspicious objects, "strange" people, but also to prevent any terrorist acts.
- Prevent crowding in the lobby during the entrance of the participants. Daily access to the conference must be done through access systems, a control line, and must be organized, professional, stress free and swift. Attention must be given to the fact that more than one conferences may be taking place simultaneously at the same conference venue. As an example, Vellidion Conference Center in Thessaloniki, currently the largest conference center in the country has the capacity of hosting three conferences at the same time. Therefore the avoidance of overcrowding in the lobby as well as good control of all participants without causing inconvenience, while at the same time keeping up with the security plan, will gain the impression and create pleasant feelings to the attendees.
- And finally securing the parking areas. Security personnel deployed and designated to guard the conference venue parking area are also responsible for any illegal parking at the entrances and exits. They are also responsible for the immediate towing of any illegally parked vehicles, by directly alerting the traffic police. Parking policies vary among clients.
Altogether, it is understood that a Private Security Services Provider offers the highest level of expertise, profound know-how, exceptional training, competitive pricing and reliability.